AURA AI PROFIT™ Operated by True North Global LLC

Aura AI Profit™ is a business automation and marketing services provider operated by True North Global LLC, a New Mexico Limited Liability Company.

TERMS AND CONDITIONS

Last Updated: December 27, 2025 Effective Date: December 27, 2025

True North Global LLC dba AURA AI PROFIT™

True North Global LLC (“Company,” “we,” “us,” or “our”) is a business automation, AI systems, marketing, education, and experiential services provider organized as a New Mexico Limited Liability Company.

AURA AI PROFIT™ is a brand and service provider operated by True North Global LLC.

1. ACCEPTANCE OF TERMS

By visiting https://www.true-north-global.com or https://www.auraaiprofit.com, purchasing services or courses, interacting with an AI agent/demo, or otherwise interacting with our systems (collectively, the “Services”), you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree, you must discontinue use of the Services immediately.

2. DEFINITIONS & ACKNOWLEDGMENT

• Company: Refers to True North Global LLC and its brand AURA AI PROFIT™.

• Services: Refers to AI-driven business automation, lead reactivation, custom AI voice/SMS agents, consulting, digital courses, and events (live or online).

• You/User: Refers to the individual or legal entity accessing the Services.

• Acknowledgment: You represent that you are at least 18 years old and not located in a jurisdiction subject to U.S. sanctions or embargo.

3. DESCRIPTION OF SERVICES & HYBRID DISCLOSURE

The Company provides business infrastructure and AI-driven automation.

• Hybrid Service Disclosure: Our Services utilize a hybrid approach where AI technology is supported by human oversight. We do not operate "fully automated unsupervised robots."

• Educational Scope: Content, courses, and retreats are provided for informational purposes only and do not constitute legal, financial, or professional advice.

4. SMS & MOBILE MESSAGING POLICY (A2P COMPLIANCE)

By providing your phone number, you provide express written consent to receive recurring automated informational and marketing text messages and AI-assisted voice calls from the Company.

• NO SHARING OF SMS DATA: Text messaging originator opt-in data and consent will not be shared with any third parties or affiliates for marketing or promotional purposes. This data is used exclusively for service delivery via our authorized SMS partners.

• Consent Is Not a Condition of Purchase: You are not required to opt in to SMS as a condition of buying any goods or services.

• Opt-Out: Reply STOP to unsubscribe. Reply HELP for assistance.

• Frequency & Rates: Message frequency varies. Standard message and data rates may apply.

5. PERFORMANCE & AI LIMITATIONS DISCLAIMER

• No Guarantees: The Company makes no guarantees regarding income, lead volume, close rates, or Return on Ad Spend (ROAS). All numbers provided in demos are illustrative only.

• AI Limitations: AI may occasionally produce inaccurate information ("hallucinations"). You acknowledge that the use of AI is "as-is" and at your own risk.

• Variable Factors: Results are dependent on factors beyond our control, including client effort, lead quality, and market conditions.

6. INTELLECTUAL PROPERTY & PERMITTED USE

All proprietary AI flows, agent scripts, playbooks, templates, configurations, "Snapshots," and educational materials are the exclusive property of True North Global LLC.

• Limited License: You are granted a limited, non-transferable license for internal business use only.

• Restrictions: You may not copy, redistribute, resell, or "reverse engineer" our AI configurations or materials to third parties. Violation will result in immediate termination of service without refund.

• Feedback: You assign all rights, title, and interest in any Feedback You provide to the Company. If assignment is ineffective, You grant us a perpetual, worldwide license to use such Feedback without restriction.

7. ORDERS, BILLING & REFUNDS

• Non-Refundable Policy: Due to the digital nature of our assets and the immediate labor involved in AI setup, all setup fees and subscription payments are non-refundable.

• Chargebacks: Any attempt to initiate a chargeback with your bank will result in the immediate termination of all services and permanent banning from the platform.

• We reserve the right to report fraudulent chargebacks to credit bureaus.

• By placing an Order for Goods or Services, You warrant that You are legally capable of entering into binding contracts.

  • Information Accuracy: You grant us the right to provide your information to third-party payment processors to facilitate your Order.

  • Cancellations: We reserve the right to refuse or cancel Your Order for reasons including Goods availability, errors in description/pricing, or suspected fraud.

  • Refunds: Due to the digital nature of AI setups, setup fees and subscription fees are non-refundable.

  • Returns of physical goods (if any) are subject to a 14-day reimbursement window provided the goods are in original condition.

  • Customized physical products are non-refundable.

  • Promotions: Any contests or promotions may be governed by separate rules which prevail over these Terms in the event of a conflict.

8. USER RESPONSIBILITIES & COMPLIANCE

As a condition of using our tools to contact leads, you warrant that:

1. You have obtained proper, legal consent from every lead in your database.

2. You will comply with all TCPA, CAN-SPAM, and GDPR regulations.

3. You will not use our AI agents for illegal, high-risk, or abusive activities. The Company does not provide legal advice; compliance is the sole responsibility of the Client.

9. FORCE MAJEURE & THIRD-PARTY SERVICES

The Company is not liable for failures due to events beyond reasonable control (acts of God, pandemics, etc.) or the outages/failures of third-party platforms (CRM software, AI models, etc.) integrated into the Service.

10. USER ACCOUNTS & SECURITY

When You create an account, you must provide accurate and complete information; failure to do so may result in cancellation of your account. You are responsible for safeguarding Your password and for any activities under Your password. You must notify Us immediately of any security breaches.

11. “AS IS” WARRANTY DISCLAIMER

Services are provided “AS IS” and “AS AVAILABLE” without warranties of any kind. To the maximum extent permitted by law, the Company expressly disclaims all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will meet your requirements, operate without interruption, or be error-free.

12. LIMITATION OF LIABILITY

• To the maximum extent permitted by the laws of New Mexico, True North Global LLC shall not be liable for any indirect, incidental, punitive, or consequential damages, including but not limited to: lost profits, data breaches, AI-generated errors, or service interruptions.

  • Direct Damages: The entire liability of the Company and its suppliers shall be limited to the amount actually paid by You through the Service or 100 USD if no purchase was made.

  • Consequential Damages: In no event shall the Company be liable for any special, incidental, or indirect damages (including loss of profits, data, or privacy) arising out of the use of or inability to use the Service.

  • Maximum Liability: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE TOTAL AGGREGATE LIABILITY OF THE COMPANY EXCEED THE GREATER OF (A) THE TOTAL FEES PAID BY YOU TO THE COMPANY IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) $100.00 USD.

  • Jurisdictional Exceptions: In states that do not allow the exclusion of implied warranties or limitation of liability for incidental damages, liability will be limited to the greatest extent permitted by law.

13. TERMINATION

We may suspend or terminate access immediately, without prior notice, for any reason, including violation of these Terms. Upon termination, all rights to use the Services cease.

14. AMENDMENTS

We reserve the right to modify these Terms at any time. For material revisions, we will make reasonable efforts to provide at least 30 days' notice. By continuing to use the Service after revisions, you agree to be bound by the new terms.

15. ASSIGNMENT

The Company may assign or transfer these Terms without restriction. You may not assign your rights without written consent.

16. EXPORT CONTROL

You represent that you are not located in a country subject to U.S. embargo or on any U.S. prohibited party list.

17. SEVERABILITY & WAIVER

If any provision is held unenforceable, the remaining provisions will continue in full force. Failure to enforce a right does not constitute a waiver of that right.

18. GOVERNING LAW, ARBITRATION & DISPUTE RESOLUTION

18.1 Informal Resolution: In the event of any dispute, claim, or controversy arising out of or relating to these Terms or the Service, you agree to first attempt to resolve the matter informally by contacting the Company in writing, detailing your concerns. 18.2 Agreement to Arbitrate: If informal resolution fails after thirty (30) days, all disputes shall be settled by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer or Commercial Arbitration Rules, as applicable. 18.3 Remote Proceedings (Zoom/Video Conference): To accommodate the global nature of the Company’s operations and the User's location, both parties agree that any arbitration hearings, depositions, or meetings shall be conducted exclusively via video conference (e.g., Zoom, Microsoft Teams, or Google Meet). Neither party shall be required to appear in person unless a remote proceeding is deemed impossible by the arbitrator. 18.4 Venue & Governing Law: Subject to the remote participation clause above, the seat of arbitration shall be Albuquerque, New Mexico, and the proceedings shall be governed by the laws of the State of New Mexico. 18.5 Class Action Waiver: You agree that any arbitration or proceeding shall be limited to the dispute between the Company and You individually. To the full extent permitted by law, (i) no arbitration shall be joined with any other; (ii) there is no right or authority for any dispute to be arbitrated on a class-action basis; and (iii) there is no right for any dispute to be brought in a purported representative capacity on behalf of the general public or any other persons. 18.6 Limitation on Time to File: ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED. 18.7 Attorney's Fees: In any legal suit, action, arbitration, or other proceeding arising out of or relating to these Terms or the Services, the prevailing party shall be entitled to recover, in addition to any other relief to which it may be entitled, its reasonable attorneys’ fees, costs, and expenses, including court costs and arbitration fees. In addition, the arbitrator or tribunal may award additional fees, costs, or sanctions if any claim, defense, or proceeding is determined to be frivolous, brought in bad faith, or pursued for an improper purpose.

19. CONTACT INFORMATION

True North Global LLC 1209 Mountain Rd Pl NE STE 10176 Albuquerque, NM 87110

Corporate Email: [email protected]

Support Email: [email protected]

Website: https://www.auraaiprofit.com/contact